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Human vulnerability and robo-advisory

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Purpose The purpose of this paper is to introduce the work of Mark Coeckelbergh into the field of management. Design/methodology/approach This is a conceptual paper with interviews. Findings The author… Click to show full abstract

Purpose The purpose of this paper is to introduce the work of Mark Coeckelbergh into the field of management. Design/methodology/approach This is a conceptual paper with interviews. Findings The author suggests that Coeckelberghs’ considerations of an anthropology of vulnerability have the potential to provide a rich and insightful exploration of the machine-human interface, which is not afforded by many of the current approaches taken in this field. Their development of an anthropology of vulnerability suggests an approach to the machine-human interface that re-frames the machine-human interface in terms of human vulnerability, rather than machine’s performance, and sustains that the machine-human interface can be understood in terms of the transfer of human vulnerability. Research limitations/implications This paper reveals some of the possibilities inherent in Coeckelbergh’s theories by providing an analysis of a specific event, the recent introduction of robo-advisors in portfolio management, from a Coeckelberghian perspective and by exploring some of the implications of this type of approach for the machine-human interface. Originality/value As far as the author knows, there is no previous paper on this topic.

Keywords: machine human; human vulnerability; machine; vulnerability; human interface

Journal Title: Baltic Journal of Management
Year Published: 2018

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