LAUSR

Learning outcomes The learning outcomes of this study are as follows: ▪ to bring the appreciation of the complexities involved in managing a mission-driven not-for-profit (NPO) institution; ▪ to highlight the pressures and tensions felt by a mission-driven not-for-profit organization from various stakeholders; and ▪ to appreciate the managerial challenge involved in making a not-for-profit organization financially sustainable while meeting its mission objectives. Case overview/synopsis The National Institute of Development Management (NIDM), established in 1980 by a group of development professionals, was a mission-driven high-performing knowledge institution focused on professionalizing the management of people’s institutions. From one long-term academic program in 1980 to three in 2019, NIDM came a long way in its journey. For the first five years, the institute offered a stipend to its students in the PGDM-DM program and placed them in village-based organizations. The next 15 years saw a general shift in attention toward the development sector, and NIDM started placing its students in other organizations beyond village-based development organizations. NIDM supported all its activities through funds generated on its own from program fees charged to the students, consulting and training activities. Prof. Sengupta, the Director, faced multiple challenges. He needed to decide what action he could take to keep the 40-year-old institution financially sustainable while remaining committed to the mission of its founders. Complexity academic level This case can be used in courses such a Managing Not-for-Profit Organizations and Management of Dual-Purpose Organizations. The case can be taught to the students of management, development management or agribusiness management programs. This case is also suitable for the faculty development programs participants to bring about the appreciation of managing an institution of higher education. The case requires about 70–90 min of class discussion time. Supplementary material Teaching notes are available for educators only. Subject code CSS 11: Strategy.