LAUSR

PurposeThe problem of design changes in the construction industry is common worldwide, and the Jordanian market is no exception. The purpose of this paper is to identify the factors causing design changes in construction projects in Jordan in both the public and private sectors. Furthermore, this research will examine the effect of these factors on project's performance during the construction phase.Design/methodology/approachThis research commences by identifying the factors causing design changes in construction projects worldwide through an intensive literature review. The identified factors were then filtered to those applicable to the Jordanian construction market based on the results obtained from a questionnaire survey and real case construction projects. In total, 252 professionals from the Jordanian construction industry and 10 completed and/or ongoing construction projects in different parts of Jordan were compared.FindingsThe results find that the top major factors affecting design changes are owner's requirements; design errors and omissions and value engineering. The research also studies and documents the impacts of design changes on project cost, schedule and quality.Originality/valueThe results obtained from this research will assist the construction professionals representing owners, consultants and contractors in applying control measures to minimize the occurrence of the identified factors causing design changes and to mitigate their sever impacts on projects in terms of cost, schedule and quality.