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Do digital literacies matter in employee engagement in digitalised workplace?

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PurposeThis study aims to understand the role of digital literacies as a moderator between employee engagement and its antecedents, namely, workplace digitalisation and innovative culture.Design/methodology/approachA total of 256 valid samples… Click to show full abstract

PurposeThis study aims to understand the role of digital literacies as a moderator between employee engagement and its antecedents, namely, workplace digitalisation and innovative culture.Design/methodology/approachA total of 256 valid samples were used in the analysis. The respondents were individuals used as management-level executives in companies located in Selangor/Kuala Lumpur. The model was tested using structural equation modelling.FindingsThe findings reveal that there exists a significant association between employee engagement and its antecedents, namely, workplace digitalisation and innovative culture. Digital literacies are found to moderate the relationships between workplace digitalisation-employee engagement and innovative culture-employee engagement.Practical implicationsThis paper provides new insight to the practitioners about the role of digital literacies in raising employee engagement in the digital workplace.Originality/valueThese findings enrich the literature on employee engagement, whereby, improving employee digital literacies strengthens employee acceptance to workplace digitalisation and benefit from the innovative culture to stay engaged.

Keywords: digital literacies; workplace digitalisation; innovative culture; employee engagement; employee

Journal Title: Journal of Asia Business Studies
Year Published: 2021

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