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MCDM and Various Prioritization Methods in AHP for CSS: A Comprehensive Review

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Availability and diversity of cloud service providers (CSPs) had put the users into confusion for its selection of the appropriate service providers. Some cloud service providers are good at some… Click to show full abstract

Availability and diversity of cloud service providers (CSPs) had put the users into confusion for its selection of the appropriate service providers. Some cloud service providers are good at some services while others are good at offering other services. The selection of an appropriate cloud service is one of the multi-criteria decision analysis (MCDA) problems that became a critical issue of public concern in the uncertain cloud industry. Based on multiple criteria, various multi-criteria decision-making (MCDM) methods can be used for the selection of the best CSPs. Researchers considered MCDM techniques as the best methodology for deciding cloud rank. The paper presents a set of decision criteria and their sub-criteria required for evaluating CSPs. The main goal of this paper is to present a review of various MCDM methods for decision-making. Furthermore, the strengths and weaknesses of various MDCM techniques are discussed to help the researchers about the current trends in the field of decision making. An overview of MCDM techniques used for Cloud service selection (CSS) is presented. Several methods used for deriving priority vectors from a Pairwise Consistency Matrix (PCM) in Analytic Hierarchy Process (AHP) technique, used in recent years are discussed in this research paper.

Keywords: review; service providers; cloud service; decision; selection; service

Journal Title: IEEE Access
Year Published: 2022

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