We developed a set of 17 usability heuristics for speech-based smart devices. An expert evaluation of three popular devices shows that these heuristics can be used to uncover existing usability… Click to show full abstract
We developed a set of 17 usability heuristics for speech-based smart devices. An expert evaluation of three popular devices shows that these heuristics can be used to uncover existing usability problems as well as help design new interfaces.
               
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