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Evaluating Speech-Based Smart Devices Using New Usability Heuristics

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We developed a set of 17 usability heuristics for speech-based smart devices. An expert evaluation of three popular devices shows that these heuristics can be used to uncover existing usability… Click to show full abstract

We developed a set of 17 usability heuristics for speech-based smart devices. An expert evaluation of three popular devices shows that these heuristics can be used to uncover existing usability problems as well as help design new interfaces.

Keywords: usability heuristics; evaluating speech; based smart; smart devices; speech based; usability

Journal Title: IEEE Pervasive Computing
Year Published: 2018

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