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Customers' perceptions of and satisfaction with medicine retail outlet services in Addis Ababa, Ethiopia: a cross‐sectional study

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The aim of this study was to assess customers' perceptions of and satisfaction with MRO services in Addis Ababa and to explore factors associated with their satisfaction and reasons for… Click to show full abstract

The aim of this study was to assess customers' perceptions of and satisfaction with MRO services in Addis Ababa and to explore factors associated with their satisfaction and reasons for visits.

Keywords: medicine; services addis; perceptions satisfaction; study; addis ababa; customers perceptions

Journal Title: International Journal of Pharmacy Practice
Year Published: 2018

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