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A systematic review of the use of simulated patient methodology in pharmacy practice research from 2006 to 2016

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Simulated patient (SP) methodology (mystery shopping) is used increasingly to assess quality of pharmacy services, and evaluate impact of interventions. Our objective was to review papers reporting on the use… Click to show full abstract

Simulated patient (SP) methodology (mystery shopping) is used increasingly to assess quality of pharmacy services, and evaluate impact of interventions. Our objective was to review papers reporting on the use of SP methodology in pharmacy practice research 2006–2016 in community pharmacies worldwide.

Keywords: methodology; simulated patient; patient methodology; pharmacy; pharmacy practice

Journal Title: International Journal of Pharmacy Practice
Year Published: 2019

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