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Making best use of patient experience.

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Everyone is familiar with words like respect, dignity and compassion. Thank you cards and boxes of chocolates are visible signs of appreciation from patients who feel well looked after by… Click to show full abstract

Everyone is familiar with words like respect, dignity and compassion. Thank you cards and boxes of chocolates are visible signs of appreciation from patients who feel well looked after by healthcare staff. And everyone recognises the importance of good communication. This article is protected by copyright. All rights reserved.

Keywords: patient experience; best use; making best; use patient

Journal Title: Journal of clinical nursing
Year Published: 2018

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