LAUSR

INTRODUCTION Communication between nurses and patients is essential in mental health nursing. In coercive situations (e.g., seclusion) the importance of nurse-patient communication is highlighted. However, research related to nurses' perceptions of nurse-patient communication during seclusion is scant. AIM The aim of this study was to describe nurses' perceptions of nurse-patient communication during patient seclusion and the ways nurse-patient communication can be improved. METHOD A qualitative study design using focus group interviews was adopted. Thirty-two nurses working in psychiatric wards were recruited to participate. The data were analyzed using inductive qualitative content analysis. RESULTS Nurses aimed communicate in patient centered way in seclusion events and various issues affected the quality of communication. Nurses recognized several ways to improve communication during seclusion. DISCUSSION Treating patients in seclusion rooms presents highly demanding care situations for nurses. Seclusion events require nurses to have good communication skills to provide ethically sound care. CONCLUSION Improved nurse-patient communication may contribute to shorter seclusion times and a higher quality of care. Improving nurses' communication skills may help support the dignity of the secluded patients. Safewards practices, like respectful communication and recognizing the effect of non-verbal behavior, could be considered when developing nurse-patient communication in seclusion events.