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Processing Time Ambiguity and Port Competitiveness

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Container seaports play an important role in cross-border logistics as firms increasingly expand their global footprint in sourcing, manufacturing and distribution. Besides convenience of access to hinterland regions, a key… Click to show full abstract

Container seaports play an important role in cross-border logistics as firms increasingly expand their global footprint in sourcing, manufacturing and distribution. Besides convenience of access to hinterland regions, a key metric for a port's attractiveness is its processing time, i.e., its ability to clear goods within a consistent, predictable time frame. Due to differences in infrastructure, government regulations, and operating procedures, ports may exhibit different degrees of predictability in processing times: some are more predictable while others are more ambiguous. We study how ambiguity in processing times affects a port's attractiveness under various circumstances. We find that even if a port maintains a consistent expected processing time, increased ambiguity can still affect its attractiveness to firms, although not always negatively. The effect of ambiguity depends on its nature, whether the shipments are time-sensitive, attitudes toward ambiguity, and trade terms surrounding shipments. This article is protected by copyright. All rights reserved.

Keywords: processing time; time; time ambiguity; ambiguity; port

Journal Title: Production and Operations Management
Year Published: 2017

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