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Priority Service Pricing with Heterogeneous Customers: Impact of Delay Cost Distribution

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This is the peer reviewed version of the following article: Cao, P., Wang, Y. and Xie, J. (2019), Priority Service Pricing with Heterogeneous Customers: Impact of Delay Cost Distribution. Prod… Click to show full abstract

This is the peer reviewed version of the following article: Cao, P., Wang, Y. and Xie, J. (2019), Priority Service Pricing with Heterogeneous Customers: Impact of Delay Cost Distribution. Prod Oper Manag, 28: 2854-2876., which has been published in final form at https://doi.org/10.1111/poms.13086. This article may be used for non-commercial purposes in accordance with Wiley Terms and Conditions for Use of Self-Archived Versions.

Keywords: customers impact; pricing heterogeneous; heterogeneous customers; service pricing; impact delay; priority service

Journal Title: Production and Operations Management
Year Published: 2019

Link to full text (if available)


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