Photo by lenneek from unsplash
PURPOSE The aim is to improve the uptake of psychiatric services for new patients being referred from primary care, counseling, and hospital discharge follow-up care. DESIGN AND METHODS A convenience… Click to show full abstract
PURPOSE The aim is to improve the uptake of psychiatric services for new patients being referred from primary care, counseling, and hospital discharge follow-up care. DESIGN AND METHODS A convenience sample of 18 new patients participated in a provider-initiated telephone protocol to increase knowledge related to psychiatric treatment and remind patients of appointments the day before the initial visit. FINDINGS Fifteen patients attended the initial visit, resulting in a 26% reduction rate of no-show rates from 27% the previous year to 20% in a 3-month period. PRACTICE IMPLICATIONS Introduction and reminder calls by psychiatric providers improve no-show rates.
Journal Title: Perspectives in Psychiatric Care
Year Published: 2017
Link to full text (if available)
Share on Social Media: Sign Up to like & get
recommendations!