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Productivity in the NHS will not improve unless staff are given support to change the way they work, former health secretary Stephen Dorrell has said. Speaking at a Westminster health… Click to show full abstract
Productivity in the NHS will not improve unless staff are given support to change the way they work, former health secretary Stephen Dorrell has said. Speaking at a Westminster health conference in London on 9 February, Dorrell said that people were key to improving productivity in the NHS because “health and care services are a people business.” Dorrell, who is now the chairman of the NHS Confederation, said that productivity could be delivered in other sectors through the use of technology, but that this wasn’t possible in the same way in the NHS. “It is about how we enable people to …
Journal Title: British Medical Journal
Year Published: 2017
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