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Exploring cognitive bias 'in the wild'

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developers are aware of bias and of practices that can help avoid or manage it. Recognizing bias as arising from an inherent (and sometimes efficient) aspect of our cognitive systems… Click to show full abstract

developers are aware of bias and of practices that can help avoid or manage it. Recognizing bias as arising from an inherent (and sometimes efficient) aspect of our cognitive systems should steer research away from treating developers as ‘thoughtless, lazy, or ignorant’ and implying that the solution is in the technology. Instead, the paper provides evidence that developers are aware of bias and can be engaged fruitfully in mitigation. Clearly, further research is needed into the interpretation and efficacy of different practices. Work on mitigating bias has indicated that mitigation is not a ‘once and done’ process but requires continual renewal. Although there is some evidence of how high-performing teams employ socially embedded practices that reduce cognitive bias (for example, Petre5), and there have been proposals for ‘debiasing’ software development (for example, Ralph6), much more work is needed. These efforts emphasize the need for ‘in the wild’ studies to understand cognitive bias as it occurs in context and to understand the opportunities in existing practice.

Keywords: cognitive bias; bias wild; exploring cognitive; bias

Journal Title: Communications of the ACM
Year Published: 2022

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