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Patient-centredness and consumerism in healthcare: an ideological mess

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Two concepts appear to permeate political rhetoric concerning healthcare in the UK and elsewhere: patient-centred care and consumerism. Concerned that these two important ideas should not get conflated in public… Click to show full abstract

Two concepts appear to permeate political rhetoric concerning healthcare in the UK and elsewhere: patient-centred care and consumerism. Concerned that these two important ideas should not get conflated in public debates about healthcare, we outline their different philosophical origins and note their differences and similarities. We would argue that both can be used in ways that are muddled or insincere, with important implications for healthcare delivery.

Keywords: patient centredness; consumerism healthcare; consumerism; centredness consumerism; healthcare ideological; ideological mess

Journal Title: Journal of the Royal Society of Medicine
Year Published: 2017

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