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With the rapid development of artificial intelligence (AI), countries are increasingly adopting AI-guided chatbots to improve service on government portals. The reduction in face-to-face services u... Click to show full abstract
With the rapid development of artificial intelligence (AI), countries are increasingly adopting AI-guided chatbots to improve service on government portals. The reduction in face-to-face services u...
Keywords:
determinants different;
adoption stages;
government adoption;
understanding determinants;
different government;
government
Journal Title: Social Science Computer Review
Year Published: 2020
Link to full text (if available)
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Journal Title: Social Science Computer Review
Year Published: 2020
Link to full text (if available)
Share on Social Media: Sign Up to like & get
recommendations!