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Development of the medical appointment planner.

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86Background: Breast cancer survivors experience multiple physical and emotional symptoms. Difficulties occur when women cannot effectively present questions and concerns during surveillance visits resulting in unmet needs and unanswered questions.… Click to show full abstract

86Background: Breast cancer survivors experience multiple physical and emotional symptoms. Difficulties occur when women cannot effectively present questions and concerns during surveillance visits resulting in unmet needs and unanswered questions. Methods: The Medical Appointment Planner (MAP) is a structured visit preparation approach providing communication skills to facilitate presentation of a woman’s symptoms/concerns to medical providers. MAP was developed sequentially in 4 phases: Phase 1) Focus groups explored women’s issues during surveillance visits. Phase 2) Feasibility pilot, using paper-pencil delivery. Phase 3) IPad feasibility, usability / satisfaction pilot. Phase 4) National trial pilot with Susan Love’s Army of Women comparing electronic MAP delivery to a usual care group developing question lists. Results: Focus Groups. A major theme was “difficult interactions with medical providers” especially presenting concerns. Paper-Pencil Feasibility. Eight women (age 30-79) used MAP for medical...

Keywords: medical appointment; development medical; feasibility; appointment planner

Journal Title: Journal of Clinical Oncology
Year Published: 2017

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