"Sustaining change and defining the patient experience: A systemwide initiative to re-evaluate goals for timely patient navigation through medical oncology and infusion in a comprehensive cancer center."

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Sustaining change and defining the patient experience: A systemwide initiative to re-evaluate goals for timely patient navigation through medical oncology and infusion in a comprehensive cancer center.

e18875Background: In 2012, Norris Cotton Cancer Center in Lebanon, started a multi-year system-wide improvement process that addressed poor and inconsistent performance in infusion, clinic, and pha... Click to show full abstract

Keywords: infusion; sustaining change; oncology; cancer center

Journal Title: Journal of Clinical Oncology
Year Published: 2018

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