LAUSR

Background: More than 37,000 Danes were diagnosed with cancer last year and approximately 285,000 Danes are cancer survivors. The Danish Cancer Society offers professional information and counseling free of charge to all people affected by cancer. Last year, the telephone cancer information service Kraeftlinjen received more than 14,000 inquiries, the majority from patients, relatives and bereaved. User surveys are usually conducted immediately after the users' contact with the cancer information service, and thus, only capture the users' experiences with and short-term effects of the contact. To investigate the long-term effects, a follow-up survey was recently conducted as a supplement to the latest user survey of the cancer information service. Aim: The follow-up survey aims to investigate the long-term effects of using the cancer information service focusing on the users' perception of their situation after the contact including their perceived changes in behavior and their ability to communicate with ...