LAUSR

Background: Missed clinical appointments contribute to delayed cancer diagnosis, treatment, and ultimately poorer outcomes. In Botswana, a middle income sub-Saharan African country where oncology treatment is available for free to all citizens, median time from first facility visit to treatment initiation is 160 days (IQR: 59-653). Aim: To identify patient and visit characteristics associated with missing appointments, and describe reasons for missed visits among adult patients undergoing evaluation for possible cancer at public facilities in a rural district in Botswana. Methods: Patients ≥ 18 years with symptoms or signs suggestive of cancer were enrolled in the Potlako trial, an ongoing prospective health systems pilot seeking to improve timely diagnosis and treatment of cancer. Study staff tracked patient visits and if a patient missed a visit, study staff administered a brief structured phone interview to 1) determine reasons, 2) reschedule visit and 3) arrange transport support if needed. Patients w...