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If Higher Pay Is Profitable, Why Is It So Rare? Modeling Competing Strategies in Mass Market Services

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Several case studies suggest that firms targeting mass market services can align profitability with jobs offering a living wage, stable schedules, and engaging work. Yet, few do. To understand this... Click to show full abstract

Several case studies suggest that firms targeting mass market services can align profitability with jobs offering a living wage, stable schedules, and engaging work. Yet, few do. To understand this...

Keywords: market services; profitable rare; mass market; higher pay; pay profitable

Journal Title: Organization Science
Year Published: 2020

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