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When words make a difference in palliative care.

In the article, the author discusses the importance and effect/s of the words "empathy," "pity" and "sympathy" in the communication of health professionals (HCP) with patients in palliative care. Other… Click to show full abstract

In the article, the author discusses the importance and effect/s of the words "empathy," "pity" and "sympathy" in the communication of health professionals (HCP) with patients in palliative care. Other topics include how HCPs develop emotional connection with their patients, such non-verbal empathy like posture mirroring, listening, and silence, as well as how an empathic approach improves a patient's quality of life and dignity in death.

Keywords: difference palliative; make difference; palliative care; words make; care

Journal Title: British journal of community nursing
Year Published: 2019

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