LAUSR

The collaborative planning, forecasting and replenishment (CPFR) initiative is an increasingly popular approach that helps firms better collaborate with others within supply chain and coordinate activities to serve customers with improved service level and precise demand forecasting. It is highlighted in the literature that firms for successful CPFR implementation need to identify its critical factors (CF) consisting of enablers and barriers. Thus, the aim of this paper is to identify effective enablers and their relationships which enable firms to successful implementation of CPFR through the development of a structural model. To complete this task, ISM approach is applied by following a set of structured steps with a group of CPFR experts from industry/academia and Matrice d'Impacts Croises Multiplication Appliquee aun Classement (MICMAC) analysis to identify the driving and dependence powers. Enablers of successful CPFR implementation are identified and classified as managerial, technological, environmental, implementation process, organisational and cultural, 13 of which are identified to be important. A structural model is finally developed based on the most dominant enablers. The enablers identified in this research can serve as a roadmap to CPFR implementation in high-tech industries.