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Abstract This paper studies the effect of the commonly used phrase “thanks in advance” on compliance with a small request. In a controlled laboratory experiment we ask participants to give… Click to show full abstract
Abstract This paper studies the effect of the commonly used phrase “thanks in advance” on compliance with a small request. In a controlled laboratory experiment we ask participants to give a detailed answer to an open question. The treatment variable is whether or not they see the phrase “thanks in advance.” Our participants react to the treatment by exerting less effort in answering the request even though they perceive the phrase as polite.
Keywords:
request;
phrase;
compliance;
effect;
advance negative;
thanks advance
Journal Title: German Economic Review
Year Published: 2021
Link to full text (if available)
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Journal Title: German Economic Review
Year Published: 2021
Link to full text (if available)
Share on Social Media: Sign Up to like & get
recommendations!