LAUSR

Abstract The purpose of this study is to investigate the contributions of public libraries to the satisfaction of the intellectual needs of rural inhabitants in West Bengal, India. The study applied a quantitative survey method with the help of a well-structured questionnaire. Questionnaires were distributed among to the users (students, officers/professionals, self-employed individuals, businessmen, jobseekers, retired persons, and housewives) of 45 rural public libraries in five selected districts of West Bengal. The study found that the largest group of respondents belonged to the students and jobseekers categories, who visit the rural public libraries for seeking academic and job-related information. Many students from humble backgrounds were solely dependent on public libraries because they have procured some textbooks from middle school up to graduation level. Jobseekers were mostly consulting the Career Guidance Section of the library to prepare for various competitive exams. The study also revealed that public libraries have been trying to satisfy the intellectual and informational needs of the rural inhabitants by providing various services and facilities. Respondents have further reported that public libraries should adopt modern technologies and provide ICT-based library services as well. The outcome of this study would help to develop and upgrade the public library collection, services, and facilities in developing countries in a way that reflects patrons’ stated needs.