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High reliability organizations have common traits including: preoccupation with failure, sensitivity to operations, reluctance to simplify, deference to expertise and commitment to resilience. Using these traits as the key drivers,… Click to show full abstract
High reliability organizations have common traits including: preoccupation with failure, sensitivity to operations, reluctance to simplify, deference to expertise and commitment to resilience. Using these traits as the key drivers, we aimed to develop a high reliability unit (HRU) – a medical-surgical clinical microsystem with targeted outcomes related to patient safety, quality improvement, throughput and patient experience within a 12 month period. A Neurology/Neurosurgery medical-surgical unit was identified for a pilot program to create a HRU clinical microsystem in November of 2015. A Hospitalist Medical Director, Nurse Manager and Quality …
Journal Title: Pediatrics
Year Published: 2018
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