LAUSR

This paper aims to contribute to the relatively few empirical studies done on how processes of urbanization affect water supply in smaller towns by providing an in-depth case study of Bushenyi-Ishaka municipality in Uganda. The paper shows how changes in water service provision as a result of the rural to urban transformation of the area differently affect various groups of water users in their access to water. Based on this research, the authors question the process of categorization and labelling in public service delivery, especially rigidly distinguishing between urban and rural water infrastructures and management models, as it often (re)produces binaries and potentially creates structural inequities. Building further on literature focusing on understanding and dealing with complexity, the paper calls for more empirical research to document everyday practices of providing and accessing water in changing environments in the hope to ultimately inform more effective policy interventions that aim for equity in water distributions.