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Consequences of Strategic Performance Measurement Systems: A Meta-Analytic Review

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ABSTRACT About 25 years ago, Kaplan and Norton (1992) introduced the balanced scorecard (BSC) with the aim of remedying the inadequacies of traditional performance measurement approaches. From then... Click to show full abstract

ABSTRACT About 25 years ago, Kaplan and Norton (1992) introduced the balanced scorecard (BSC) with the aim of remedying the inadequacies of traditional performance measurement approaches. From then...

Keywords: consequences strategic; strategic performance; performance measurement; performance; measurement systems

Journal Title: Journal of Management Accounting Research
Year Published: 2020

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