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Relationship between Emotional Intelligence and Performance among Software Professionals in Kerala

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Over the years, the construct of emotional intelligence has matured and harnessed international recognition. Emotional Intelligence involves the capacity to absorb, appreciate and discerningly manage emotions in relationship to oneself… Click to show full abstract

Over the years, the construct of emotional intelligence has matured and harnessed international recognition. Emotional Intelligence involves the capacity to absorb, appreciate and discerningly manage emotions in relationship to oneself and others. It is one of the most important behavioural constructs, which is considered as a major contributor to performance in the workplace. It is also contended that academic inquiry in the area of emotional intelligence and performance is relatively very low with regard to the software professionals.  The main objective of the study was to find out the levels and relationship of emotional intelligence and performance among software professionals. In this study, a descriptive correlational research design was adopted. The research was conducted among 362 software professionals in Kerala. The Assessing Emotions Scale was used to determine the emotional intelligence of the software professionals and the performance of software professionals was measured using the Role Based Performance Scale. The study primarily revealed that there exists a significant relationship between emotional intelligence and performance. The implications of the findings and possible future research areas are also outlined in this study.

Keywords: emotional intelligence; intelligence; intelligence performance; software professionals

Journal Title: International Journal of Geographical Information Science
Year Published: 2019

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