The paper presents the results of the application of the business process approach to analyse and compare healthcare pathways performed in 30 EU/EEA countries focusing on children's asthma care. The… Click to show full abstract
The paper presents the results of the application of the business process approach to analyse and compare healthcare pathways performed in 30 EU/EEA countries focusing on children's asthma care. The adoption of process metrics allows the identification of different levels of fragmentation across countries resulting from the interactions among primary and secondary healthcare professionals as well as from parents' involvement in the process.
               
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