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Over 89% Adoption Rate of the Nationwide Online Patient Portal in Finland

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Among 1,650 persons in an internet panel survey in October 2020 in Finland, over 89% reported use of the nationwide My Kanta online patient portal. Only 1.5% of the respondents… Click to show full abstract

Among 1,650 persons in an internet panel survey in October 2020 in Finland, over 89% reported use of the nationwide My Kanta online patient portal. Only 1.5% of the respondents did not know the service. Compared with non-users, among My Kanta users there were more females, less living in countryside, household net income was higher, and more reported independent use of online services. My Kanta use increased by poorly self-rated health status, increasing number of reported prescribed medicines, long-term diseases and physician visits during the six previous months.

Keywords: adoption rate; online patient; patient portal; finland

Journal Title: Studies in health technology and informatics
Year Published: 2022

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