BACKGROUND Quality indicators (QI) are a common method to ensure quality in healthcare. This paper is based on the so-called QI-KA project, which defined cross-sector QI for the Austrian healthcare… Click to show full abstract
BACKGROUND Quality indicators (QI) are a common method to ensure quality in healthcare. This paper is based on the so-called QI-KA project, which defined cross-sector QI for the Austrian healthcare system. However, to allow for automated conformance checking, the QI must be modelled in a formal way. OBJECTIVES The aim of this paper is to gather requirements on modelling languages and tools in healthcare, create models for one of the QI-KA project's QI and finally evaluate them. METHODS The QI-2 is modelled in the Business Process Model and Notation (BPMN) together with the Decision Model and Notation (DMN) to showcase and evaluate their application and suitability. RESULTS The generated models show that BPMN and DMN are mostly appropriate for this use case and serve as a basis for automated conformance checking. CONCLUSION We successfully showed that BPMN and DMN can be used to model cross-sector QI in a formal way to prepare for conformance checking. The field of application can be extended to other medical areas. To further improve quality in healthcare, outcomes from models and conformance-checking should be discussed in interdisciplinary teams.
               
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