LAUSR

The sustainable development of tourism in protected areas and the planning of its development is extremely important for mountain regions. The local population and tourists have a very important role in this process. Therefore, surveys of the local population and visitor satisfaction represent the basis of this research. The Vršac Mountains Outstanding Natural Landscape (ONL) could represent a significant destination for sustainable tourism. This mountainous area is characterized by a favorable geographical position, a diversity of natural and social factors, rare flora and fauna, and the rich ethno-social heritage of the local population. It is in a very favorable geographical position, and the proximity of the big cities Serbia and Romania, as well as many other factors, are important for tourism development in this area. A quantitative methodology was used for the purposes of this paper during our research. The purpose of this research was to investigate the influence of tourism development on the satisfaction of residents and visitors of the ONL by applying a survey technique, with the help of a questionnaire as a research instrument. A total of 1419 respondents were surveyed (789 residents and 630 visitors). The research results show that the ecological and socio-cultural dimensions of sustainability have the greatest importance for the respondents, and that these two dimensions of sustainability have the greatest impact on sustainable tourism in this protected area. Our main research hypothesis, which states that sustainable tourism has a positive impact on the satisfaction of residents and visitors, is fully confirmed. These data could be significant for tourism planning and the management of protected areas.