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Patients with challenging behaviors: Communication strategies

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Some patients have behaviors that make interactions unpleasant, sometimes contributing to suboptimal outcomes and physician burnout. Understanding common difficult personality types can help doctors plan effective strategies for dealing with… Click to show full abstract

Some patients have behaviors that make interactions unpleasant, sometimes contributing to suboptimal outcomes and physician burnout. Understanding common difficult personality types can help doctors plan effective strategies for dealing with each, resulting in more effective communication, less stress, and better health outcomes. Having a plan to deal with difficult personality types leads to better communication and outcomes—and less stress.

Keywords: medicine; behaviors communication; communication; communication strategies; challenging behaviors; patients challenging

Journal Title: Cleveland Clinic Journal of Medicine
Year Published: 2017

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