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Critical success factors in information technology projects

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Article history: Received: October 1, 2016 Received in revised format: November 16, 2016 Accepted: November 29, 2016 Available online: November 30, 2016 The purpose of this study is to determine… Click to show full abstract

Article history: Received: October 1, 2016 Received in revised format: November 16, 2016 Accepted: November 29, 2016 Available online: November 30, 2016 The purpose of this study is to determine the critical success factors (CSF) of IT projects in Pakistan. The identified factors cannot only be functional to exact type IT projects but also to all types of IT projects, their success directly affects the achievement of whole organization. The proposed study of this paper has determined 15 factors influencing the most on the success of IT projects through multiple regression analysis. The survey has disclosed that many CSFs were found related to IT projects but these 15 factors are also the backbone of IT projects. The research results obtained clearly indicated that the Leadership Qualities played a significant role in obtaining Top Management support in order to access to resources however, the Leadership Qualities did not play any role on the trained and capable Project Team Members. Besides, it is undoubtedly defined effective communication of the project was established to be influential on the conclusion and contributing factor towards the Success of IT projects in Pakistan. Top Management Support as a whole was not found to play a key role in the IT Project Success. © 2017 Growing Science Ltd. All rights reserved.

Keywords: success factors; factors information; success; november 2016; information technology; critical success

Journal Title: Management Science Letters
Year Published: 2017

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