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The influence of website quality on consumer’s e-loyalty through the mediating role of e-trust and e-satisfaction: An evidence from online shopping in Vietnam

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Article history: Received October 20, 2019 Received in revised format November 10, 2019 Accepted November 2 Click to show full abstract

Article history: Received October 20, 2019 Received in revised format November 10, 2019 Accepted November 2

Keywords: mediating role; quality consumer; website quality; influence website; consumer loyalty; loyalty mediating

Journal Title: Uncertain Supply Chain Management
Year Published: 2020

Link to full text (if available)


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