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Influence between Drug Management Information System, Work behavior and Drug Management Activities on Organizational Performance

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The Drug Management Information System (DMIS) helped to provide more fast and accurate management data. DMIS has been used in most districts/cities in East Java Province, but there were still… Click to show full abstract

The Drug Management Information System (DMIS) helped to provide more fast and accurate management data. DMIS has been used in most districts/cities in East Java Province, but there were still stock out or overstock condition that potentially to disrupted health services. This study aims to analyze the effect of DMIS on work behavior, drug management activities and organizational performance in Pharmaceutical Management Unit in District and Cities of East Java Province. This study was a cross-sectional, to assess DMIS influence on work behavior, drug management activities and organizational performance use data availability of 17 drug items and value of damaged/expired drugs in 2017, the self-developed questionnaires based on Theory of Reasoned Action and Technology Acceptance Model. The questionnaire used a Likert scale, while other forms were given scoring for quantitative measurement. The relationship between variables was analyzed with the Structural Equation Model (SEM)-Partial Least Square (PLS) method on Smart PLS Application. There was the middle strong influence of DMIS application on work behavior (p=0.000) and organizational performance (p=0.044) but no influence on drug management activities. There was a moderate influence on work behavior on organizational performance (p=0.047). There were not significant influence between work behavior on drug management activities (p=0.791) and between drug management activities to organizational performance (p=0.821). The conclusion of this study was DMIS affected on work behavior and performance directly or indirectly but it did not affect drug management activities for several reasons.

Keywords: work behavior; drug management; management; management activities; drug

Journal Title: Research Journal of Pharmacy and Technology
Year Published: 2019

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