Do ISO:9001 standards and EFQM model differ in their impact on the external relations and communication system at schools?
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DOI: 10.1016/j.evalprogplan.2020.101816
Abstract: Implementation of Quality Management Systems (QMS) has increased greatly in recent years at a wide variety of institutions. The main purpose of this work is to evaluate and compare the impact of having implemented ISO:9001… read more here.
Keywords: iso 9001; external relations; communication system; 9001 standards ... See more keywords