Engaging Patients in the Veterans Health Administration's Lean Enterprise Transformation: A Qualitative Study
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DOI: 10.1097/qmh.0000000000000371
Abstract: Background and Objectives: Lean management is a strategy for improving health care experiences of patients. While best practices for engaging patients in quality improvement have solidified in recent years, few reports specifically address patient engagement… read more here.
Keywords: health; veterans health; engaging patients; health administration ... See more keywords