Adopting Mobility-as-a-Service: An empirical analysis of end-users’ experiences
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DOI: 10.1016/j.tbs.2022.04.001
Abstract: Despite widespread interest, empirical research on how end-users perceive and use Mobility-as-a-Service (MaaS) is scarce. To address this knowledge gap, this paper analyzes the end-user process of adopting a MaaS service entitled EC2B, which was… read more here.
Keywords: mobility service; end users; service; adopting mobility ... See more keywords