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Published in 2018 at "International Journal of Shipping and Transport Logistics"
DOI: 10.1504/ijstl.2018.10010283
Abstract: The current study aims to introduce and examine the role of agility and organisational learning culture towards enhancing customer relationship quality at the corporate environment level. Using a sample of 17 ports internationally, the study…
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Keywords:
learning culture;
agility organisational;
role agility;
organisational learning ... See more keywords