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Published in 2017 at "Applied Energy"
DOI: 10.1016/j.apenergy.2017.04.072
Abstract: In this paper, we analyze the impacts of the Carbon Neutral Growth from 2020 strategy (CNG2020 strategy) on airline environmental inefficiency based on the predicted data of 29 international airlines during 2021–2023. The data is…
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Keywords:
network;
airline;
environmental inefficiency;
inefficiency ... See more keywords
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Published in 2020 at "Energy"
DOI: 10.1016/j.energy.2020.119354
Abstract: Abstract This study proposes an Epsilon-Based Range-Adjusted Measure which enhances accuracy of the conventional RAM model that is widely used in the literature of airline energy efficiency. The model is then utilized to investigate the…
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Keywords:
energy;
epsilon based;
airline;
model ... See more keywords
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Published in 2019 at "International Journal of Hospitality Management"
DOI: 10.1016/j.ijhm.2019.01.013
Abstract: Abstract Quality of in-flight food and beverage is undoubtedly one of the most important requisites for passengers’ pleasurable flight experiences in the full-service airline industry. Nonetheless, little is known about its role in forming re-flying…
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Keywords:
quality;
airline;
food;
flying intention ... See more keywords
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Published in 2017 at "Journal of Air Transport Management"
DOI: 10.1016/j.jairtraman.2016.11.013
Abstract: Conditions of global competition in the aviation sector force airlines to be internationally-minded instead of competing only in their domestic markets. Thus, airlines are interested in potential international markets instead of domestic markets. This study…
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Keywords:
decision;
airline;
north american;
new route ... See more keywords
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Published in 2018 at "Journal of Air Transport Management"
DOI: 10.1016/j.jairtraman.2017.09.014
Abstract: This study analyzes the effects of social media marketing activities (SMMAs) on brand equity and customer response in the airline industry. A survey was conducted with a total of 302 passengers who used social media…
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Keywords:
social media;
airline;
brand;
media marketing ... See more keywords
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Published in 2018 at "Journal of Air Transport Management"
DOI: 10.1016/j.jairtraman.2017.10.007
Abstract: Abstract Companies can improve their customer relationships and business performance via analytical applications such as estimation of customer lifetime value (CLV) and profitability, customer profiling and classification, customer retention and churn analyses. Customer Relationship Management…
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Keywords:
lifetime value;
information;
social network;
airline ... See more keywords
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Published in 2018 at "Journal of Air Transport Management"
DOI: 10.1016/j.jairtraman.2018.05.009
Abstract: Abstract Each day, airlines face disturbances that disrupt their carefully planned operations. Events like adverse weather conditions, sick crew members, or damaged aircraft often result in delays in the airline's schedule. An airline recovers from…
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Keywords:
disruption management;
airline;
agent system;
multi agent ... See more keywords
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Published in 2019 at "Journal of Air Transport Management"
DOI: 10.1016/j.jairtraman.2019.03.002
Abstract: This study examines the impact of interest rates, fuel prices, and market concentration on airline service performance. Rather than focusing on an airline-level analysis, we employ aggregated data from the US Department of Transportation (DOT)…
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Keywords:
airline;
airline service;
service quality;
approach ... See more keywords
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Published in 2020 at "Journal of Air Transport Management"
DOI: 10.1016/j.jairtraman.2020.101813
Abstract: Abstract The civil aviation industry is critical to the economic development of any nation. Being a key infrastructure service, the performance of the civil aviation industry spills over to other segments of the economy. We…
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Keywords:
airline;
airline choice;
temporality flight;
effect airline ... See more keywords
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Published in 2020 at "Journal of Air Transport Management"
DOI: 10.1016/j.jairtraman.2020.101858
Abstract: Abstract In hub and spoke airline networks, flight arrivals and departures generally have a bank structure to increase connections among spoke cities through a hub airport in order to provide cheaper service for higher volumes…
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Keywords:
airline;
flight;
bank structure;
connection times ... See more keywords
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Published in 2019 at "Journal of Retailing and Consumer Services"
DOI: 10.1016/j.jretconser.2018.11.013
Abstract: This study explores activities in corporate social responsibility (CSR) and their effects on corporate reputation in the airline service industry. It also proposes two factors of customer attitude and satisfaction, as moderators between corporate reputation…
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Keywords:
airline;
corporate reputation;
social responsibility;
responsibility ... See more keywords