Examining nonlinear and interaction effects of multiple determinants on airline travel satisfaction
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DOI: 10.1016/j.trd.2021.102957
Abstract: Abstract Improving passengers’ satisfaction is crucial for airline industry and requires in-depth understandings regarding the complex effects of various factors. This study investigates the importance, complex nonlinear effects and interaction effects of various factors (including… read more here.
Keywords: satisfaction; airline travel; airline; travel satisfaction ... See more keywords