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Published in 2020 at "Public Administration Review"
DOI: 10.1111/puar.13286
Abstract: In recent years, local authorities in the UK have begun to adopt a variety of ‘smart’ technological changes to enhance service delivery. These changes are producing profound impacts on the structure of public administration. Focusing…
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Keywords:
artificial intelligence;
algorithmic bureaucracy;
smart technology;
local authorities ... See more keywords