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Published in 2019 at "Proceedings of the Institution of Mechanical Engineers, Part O: Journal of Risk and Reliability"
DOI: 10.1177/1748006x18820379
Abstract: In this study, we model the warranty claims process and evaluate the warranty servicing costs under non-renewing, renewing and restricted renewing free repair warranties. We assume that the repair time for rectifying the claims is…
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Keywords:
warranty;
process;
renewing free;
alternating geometric ... See more keywords