Antecedents of consumer loyalty in ride-hailing
Sign Up to like & getrecommendations! Published in 2021 at "Transportation Research Part F: Traffic Psychology and Behaviour"
DOI: 10.1016/j.trf.2021.03.016
Abstract: Abstract The rise of the sharing economy has remarkedly shifted consumers’ traffic behaviour, which gave rise to successful start-up businesses, such as Uber and Grab, that offer innovative transport alternatives through car and ride sharing.… read more here.
Keywords: loyalty; antecedents consumer; loyalty ride; consumer loyalty ... See more keywords