Antecedents of quality performance in the Philippine micro, small, and medium hospitality sector
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DOI: 10.1080/13602381.2021.1851514
Abstract: ABSTRACT Based on the dynamic capability view and employee engagement theory, this study aims to determine the antecedents of quality performance in the hospitality sector. The hypotheses proposed were tested on a sample of 287… read more here.
Keywords: quality performance; hospitality sector; management; micro small ... See more keywords