Fulfilling information needs by classifying complex patron needs
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DOI: 10.1108/rsr-07-2020-0047
Abstract: PurposeThis paper aims to describe how public librarians can better address complex information needs First, librarians should classify the degree of complexity of the need by using Warner’s classification model;then they can use Popper’s three… read more here.
Keywords: anticipate respond; paper; public librarians; complex information ... See more keywords