Sincerity of apologies: do it right or don’t do it at all
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DOI: 10.1108/ijcma-03-2025-0078
Abstract: This study aims to evaluate how a colleague’s apology following a workplace offense affects victim’s interpersonal motivations, focusing on the apology’s perceived sincerity. Using a between-subjects vignette design, the authors randomly assigned 604 participants to… read more here.
Keywords: apologies right; offense; sincerity apologies; sincerity ... See more keywords